The phone buzzes against the wood of the desk with a violence that feels personal. It is 5:27 PM. The notification light is a strobe, a tiny, pulsing red eye that demands an immediate accounting of my time. The message is simple, clipped, and heavy with the manufactured weight of corporate panic: ‘Quick turnaround needed on the Q3 projection slides. Need them by tonight.’ It is a request that has likely been gestating in a leadership folder since Monday, yet it arrives at the 107th hour of the work week with the screeching tires of a crisis. This is the new baseline. We have reached a point where the default setting for human interaction in professional spaces is ‘on fire,’ and the smoke is starting to choke out the actual work.
“The sound of urgency is usually a lie.”
I found myself staring at that notification, feeling that familiar, nauseating spike of cortisol. It reminded me of a moment earlier this week when I was walking down a crowded street and saw someone waving enthusiastically. I waved back, a wide, confident arc of the arm, only to realize they were waving at the person exactly 7 feet behind me. That same hollow, hot-faced embarrassment of misreading a signal-that’s exactly what responding to ‘false urgency’ feels like. We sprint toward a deadline that isn’t ours, waving at a crisis that doesn’t exist, while the person who actually needs to be doing the work is standing right behind us, wondering why we’re making such a scene. It is a profound miscalculation of energy.
Parker J.D., a man who spends his days as a grief counselor, once told me that the most offensive thing about modern office culture is the way it appropriates the language of life and death. Parker sits with people who are facing the 37th hour of a vigil, people for whom ‘ASAP’ means the last time they will ever hear a loved one breathe. To Parker, a ‘critical’ email about a slide deck isn’t just an annoyance; it’s a form of linguistic theft. He often observes that when we treat everything as a catastrophe, we lose the ability to recognize an actual disaster. We are crying wolf 1007 times a year, and then we wonder why, when the house is actually burning down, everyone is just sitting at their desks checking their Slack notifications.
The Cost of Misplaced Urgency
This chronic urgency isn’t a sign of a high-performing culture; it is the death rattle of a planless one. It is a symptom of planning failure repackaged as raw energy. When a manager sends that ‘quick turnaround’ request at the end of the day, they aren’t demonstrating their commitment to excellence. They are demonstrating that they failed to manage their own calendar 47 hours ago. They are shifting the cost of their disorganization onto your nervous system. It is a form of time-colonization. By declaring a task urgent, they are effectively saying that their lack of foresight is more important than your right to a quiet evening or a coherent thought process. It is a theft of the future to pay for the debts of a mismanaged past.
I once spent 27 hours straight working on a proposal that was marked ‘life or death’ by a senior partner. I skipped meals, I ignored my family, and I drank 7 cups of coffee that tasted like burnt plastic and regret. When I finally delivered the document, it sat in his inbox, unread, for 17 days. When he finally opened it, his only comment was on the font size of the footnotes. That was the moment the veil lifted. I realized that the urgency wasn’t about the work; it was about the partner’s need to feel like things were moving. He wasn’t driving a car; he was just revving the engine in neutral because the noise made him feel powerful. We have confused motion with progress, and volume with value.
Per Week
Results
The Tyranny of ‘Priorities’
In a world where everything is a priority, nothing is a priority. The word ‘priority’ came into the English language in the 1400s as a singular noun. It meant the very first thing. It stayed singular for five hundred years. It wasn’t until the 1900s that we pluralized it and started talking about ‘priorities.’ We thought that by changing the word, we could cheat reality. We thought we could have 7 first things. But you can’t have 7 first things any more than you can have 7 sunrises in a single morning. You just end up with a blurry, overexposed mess where no one knows where to look.
There is a certain honesty in simplicity that we have moved away from. We complicate our processes to hide the fact that we don’t know what we’re doing. This is why I find myself increasingly drawn to industries and philosophies that reject the ‘hustle’ theater. Consider the way we think about the most basic needs. When you strip away the frantic marketing and the manufactured ‘now-ness’ of the modern supply chain, you find that the best things-like the raw simplicity offered by Meat For Dogs-rely on the slow, methodical rhythm of quality rather than the high-pitched scream of a ‘flash sale’ or a ‘limited time’ urgency. There is no ‘ASAP’ in nature; there is only the right time. A seed doesn’t grow faster because you yell at it, and a dog doesn’t get healthier because you optimized the delivery window to 7 minutes. Real value comes from steady, predictable inputs.
“The clock is a tool, not a whip.”
We have become addicted to the rush of the deadline. It’s a cheap high. It masks the boredom of a job that might not actually matter that much. If we aren’t busy, we have to confront the possibility that we are redundant. So we create fires. We send emails at 11:27 PM to prove we are ‘dedicated.’ We set deadlines for Friday afternoon that could easily wait until Tuesday morning. We are like children playing ‘The Floor is Lava,’ except the lava is the terrifying prospect of a quiet afternoon where we have to actually think about the long-term direction of the company.
Reclaiming Time and Sanity
This culture of reactivity makes long-term thought feel like an indulgence. If you tell your boss you need 7 hours of uninterrupted time to think about a strategy for next year, you are viewed as a dreamer or a slacker. But if you spend those same 7 hours responding to 147 ‘urgent’ emails that solve absolutely nothing, you are viewed as a rockstar. We are incentivizing the fire-fighters while we fire the people who are trying to build fire-proof houses. It is a race to the bottom of the cognitive barrel.
Parker J.D. told me once about a client who, in the final weeks of her life, didn’t talk about her career achievements or the ‘big wins’ she had at the office. She talked about the 777 times she chose to stay late for meetings that no one remembers now, and how much she regretted each one. She didn’t regret being ambitious; she regretted being ‘busy’ with things that weren’t important. There is a profound difference between being busy and being productive, yet we treat them as synonyms. Productivity is about results; busyness is about aesthetics. And urgency is the makeup we wear to look busy.
2020
Initial Planning
2023
Urgency Culture Peak
2024
Recognizing the Defect
I am trying to learn the art of the ‘slow no.’ When a request comes in with an artificial deadline, I have started asking, ‘What happens if this takes an extra 7 hours?’ Usually, the answer is ‘nothing.’ The sky doesn’t fall. The stock price doesn’t crater. The only thing that changes is that someone’s ego isn’t immediately stroked. By refusing to participate in the manufactured panic, you reclaim your own time. You force the other person to confront their own lack of planning. It’s uncomfortable at first-it feels like that moment when I waved at the wrong person-but it’s the only way to stay sane.
The Calm of Competence
Management by urgency is essentially a confession of incompetence. It is an admission that the leaders have no control over the variables, so they are trying to control the people instead. A truly well-run organization feels almost boring. It is predictable. It is calm. It is a place where you can see a deadline coming from 17 days away and prepare for it with grace. In a world of screaming sirens, the most radical thing you can do is speak in a whisper and move at a walking pace. We need to stop rewarding the people who start the fires and start listening to the people who know how to keep the pilot light burning steady. Anything else is just noise, and I’m tired of being loud for no reason. I think I’ll leave that slide deck until the morning. The world will still be there at 8:07 AM, and I suspect the ‘urgency’ will have evaporated like mist in the sun, revealing the empty, planless space where a real priority should have been.
